Empress Dental Care Clinic
According to our open methodology, this clinic scored 88.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 12 ranked clinics · Last checked: 25 August 2026
88.9/100
Positions by Rating Profile
- Overall Transparency & Trust#388.9/100
- Best for Expats#485.5/100
- Best for Dental Implants#290/100
- Best for Emergency Dental Care#387.8/100
- Best Price Transparency#392.9/100
- Best English-speaking Clinics#584/100
- Best for Families / Children#288.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Own services page: 'Laughing gas, also known as nitrous oxide, is a mild, safe sedative.' No GA/deep sedation mentioned. [empress-dental-care-sedation]
Summary
Empress Dental Care is a clinic in the Hang Dong district (Canal Road) established in 2008, offering general to complex dental treatments with 3D imaging and the CONOLOG implant system cited. The English website shows facility photos and LINE contact and links a price list PDF from its services page. Aggregators report a rating around 4.7 and reviews praising honest recommendations without upselling.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 17.5 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Jarunee mentioned, without specialization detail [s1] | 3/3 |
| ✓ | Dentist specializations listed Named dentists each have a stated specialty and credentials [empress-dental-care-deepen] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published Detailed, itemized service list covering all major treatment categories [empress-dental-care-deepen-7] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [s2] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Price list PDF linked from the clinic's services page: exams, X-rays, cleaning, fillings, crowns, implants [empress-dental-care-deepen-2] | 3/3 |
| ✓ | Cleaning price listed Scaling and polishing 1,000-2,000 Baht [empress-dental-care-deepen-8] | 2/2 |
| ✓ | Filling price listed Composite filling (1 surface) 1,000-2,000 Baht [empress-dental-care-deepen-9] | 2/2 |
| ✓ | Crown price listed Zirconia crown 16,000-18,000 Baht [empress-dental-care-deepen-10] | 2/2 |
| ✓ | Implant price listed Implants 65,000-90,000 Baht by system, including surgery/post/crown [empress-dental-care-deepen-11] | 2/2 |
| ✓ | Consultation price listed Oral exam and consultation 200-500 Baht [empress-dental-care-deepen-2] | 2/2 |
| ✓ | X-ray / imaging price listed Periapical X-ray 200 Baht, panoramic 800 Baht [empress-dental-care-deepen-12] | 2/2 |
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [empress-dental-care-refresh] | 5/6 |
| ◐ | Google review volume [empress-dental-care-refresh] | 2/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-19 (listing read 2026-09-25). [empress-dental-care-gbp-2026-09-25] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies present among the read reviews [empress-dental-care-deepen-13] | 2/2 |
| ✓ | No recurring complaints Reviews specifically note honest recommendations without upselling [s2] | 2/2 |
| ✓ | No suspicious review patterns No signs of manipulation [empress-dental-care-deepen-3] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the site [empress-dental-care-deepen-14] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link on the clinic's own site [empress-dental-care-deepen-5] [empress-dental-care-deepen-15] | 0/0.5 |
| ✓ | Other review platforms Reviewed on WhatClinic (5 verified reviews, 4.8). [empress-dental-care-platforms] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray 3D imaging cited [s2] | 2/2 |
| ✓ | CBCT (3D imaging) 3D imaging [s2] | 2/2 |
| ✓ | Implantology CONOLOG implant system [s2] | 2/2 |
| ✓ | Orthodontics Braces (Metal, Damon, Invisalign) is a full service section with a specialist orthodontist on staff [empress-dental-care-deepen-16] | 2/2 |
| ✓ | Oral surgery Complex operations mentioned [s1] | 2/2 |
| ✓ | Pediatric dentistry Dedicated Child Dentistry service section plus a pediatric fee schedule [empress-dental-care-deepen-17] | 1.5/1.5 |
| ✓ | Emergency care Same-day emergency appointments stated on the clinic's ChiangMaiDental profile, which names a dentist for emergency care; the clinic's own website does not mention emergencies. [empress-dental-care-deepen-19] | 1.5/1.5 |
| ✓ | Works with international patients [s2] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available LINE listed [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Online booking widget has no bookable services; contact page is a generic name/phone/message form [empress-dental-care-deepen-6] [empress-dental-care-deepen-4] | 0/1.5 |
| ✓ | Clear service explanations Each treatment has a multi-paragraph explanation of causes, process and options, not just a name [empress-dental-care-deepen-18] | 1/1 |
| ✓ | Convenient opening hours Mon-Sat 9-20, Sun 9-17 [s1] | 1.5/1.5 |
AI & Search Visibility
5.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Chiang Mai", "English speaking dentist Chiang Mai", "dental implants Chiang Mai", "emergency dentist Chiang Mai", "Chiang Mai dental clinic for expats".
| ✗ | Mentioned for: best dentist Chiang Mai [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Chiang Mai [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Chiang Mai [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Chiang Mai [sq] | 1/1 |
| ✓ | Mentioned for: Chiang Mai dental clinic for expats [sq] | 1/1 |
| ✓ | Structured data on website LocalBusiness JSON-LD on the homepage [s1] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✗ | Dedicated service pages All services described within the single /services page, no separate URLs per service [empress-dental-care-sedation] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Jarunee [s1] [empress-dental-care-doclic] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.empressdentalclinic.com |
|---|---|
| Phone | +66 81-111-4200 |
| LINE | empressdental |
| Google Maps | Map listing |
| Address | 224/1 M.12 Klong-chonlaprathan Rd, Nongkwai, Hang Dong, Chiang Mai 50230 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.empressdentalclinic.com | Homepage JSON-LD includes a LocalBusiness entity and a WebSite entity | 2026-09-25 |
| s2 | https://chiangmaidental.com/clinics/empress/ | Rating, reviews, imaging, implant system, foreigner focus | 2026-07-08 |
| sq | search:best dentist Chiang Mai / English speaking dentist Chiang Mai / dental implants Chiang Mai / emergency dentist Chiang Mai / Chiang Mai dental clinic for expats | AI/search visibility scout 2026-07-08 | 2026-07-08 |
| empress-dental-care-refresh | https://www.google.com/maps/place/Empress+Dental/@18.7407035,98.936… | Google rating 4.6 (151 reviews) as of 2026-08-25 | 2026-08-25 |
| empress-dental-care-sedation | https://www.empressdentalclinic.com/services | The site's sitemap has only 6 URLs (home, about-us, services, book-online, technology, contact); every treatment (implants, braces, whitening, dentures, fillings, crowns, veneers, extraction, child dentistry, root canal, periodontal, jaw treatment) is a section on the single /services page | 2026-09-25 |
| empress-dental-care-lic | https://hosp.hss.moph.go.th/ | No Thai clinic name available to search; not queried. | 2026-08-25 |
| empress-dental-care-doclic | https://dentalcouncil.or.th/FindDentist | Only a first name ('Jarunee') is published, with no surname and no Thai script; the Dental Council register requires the exact Thai given name and surname, so this could not be searched. | 2026-08-25 |
| empress-dental-care-deepen | https://www.empressdentalclinic.com/about-us | E.g. "Periodontology and Implant Dentistry -- Dr. Jarunee Wattanakla -- Doctor of Dental Surgery (DDS), Chiang Mai University; Dr. med. dent. (Periodontics), University of Freiburg, Germany"; 17 dentists listed by specialty (periodontics, endodontics, orthodontics, pediatric, prosthodontics, oral surgery, radiology, occlusion/TMJ, general dentistry) | 2026-09-25 |
| empress-dental-care-deepen-2 | https://www.empressdentalclinic.com/_files/ugd/5ce5cb_6fc0bcf85a994… | Price list PDF linked from the services page: oral examination and consultation 200-500, periapical X-ray 200, panoramic 800, scaling and polishing 1,000-2,000, composite filling 1,000-2,000, zirconia crown 16,000-18,000, implants 65,000-90,000 Baht, plus a pediatric fee page | 2026-09-25 |
| empress-dental-care-deepen-3 | https://www.google.com/maps?cid=9968040167012581414&hl=en | 1-2 star share 12 of 153 (7.8%, below 10%); reviewer dates spread from 2020 to 2026, no burst pattern | 2026-09-25 |
| empress-dental-care-deepen-4 | https://www.empressdentalclinic.com/contact | Contact form fields are only First name, Last name, Email, Phone, Message -- no service or time selection | 2026-09-25 |
| empress-dental-care-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Empress%… | TripAdvisor's own search for "Empress Dental Care Chiang Mai" returns 12 unrelated results | 2026-09-25 |
| empress-dental-care-deepen-6 | https://www.empressdentalclinic.com/book-online | "Nothing to book right now. Check back soon." | 2026-09-25 |
| empress-dental-care-deepen-7 | https://www.empressdentalclinic.com/services | Services page lists Dental Implants, Braces, Teeth Whitening, Denture, Dental Filling, Crown & Bridges, Veneers, Gummy Smile, Wisdom Tooth Removal, Extraction, Child Dentistry, Root Canal Treatment, Periodontal Treatment, Jaw Treatment, each with its own detailed section | 2026-09-25 |
| empress-dental-care-deepen-8 | https://www.empressdentalclinic.com/_files/ugd/5ce5cb_6fc0bcf85a994… | Price PDF, Gum Treatment section: "Scaling and Polishing / 1,000-2,000" Baht | 2026-09-25 |
| empress-dental-care-deepen-9 | https://www.empressdentalclinic.com/_files/ugd/5ce5cb_6fc0bcf85a994… | Price PDF, Tooth-Colored Filling section: "Composite Filling (1 Surface) / 1,000-2,000" Baht | 2026-09-25 |
| empress-dental-care-deepen-10 | https://www.empressdentalclinic.com/_files/ugd/5ce5cb_6fc0bcf85a994… | Price PDF, All Ceramic Crown section: "Zirconia Crown / 16,000-18,000" Baht | 2026-09-25 |
| empress-dental-care-deepen-11 | https://www.empressdentalclinic.com/_files/ugd/5ce5cb_6fc0bcf85a994… | Price PDF: "Implant (Neobiotech System) 65,000", "(Camlog System) 85,000", "(Straumann System) 90,000", stated to include surgery, post, abutment and crown | 2026-09-25 |
| empress-dental-care-deepen-12 | https://www.empressdentalclinic.com/_files/ugd/5ce5cb_6fc0bcf85a994… | Price PDF, X-Ray section: "Periapical (PA) X-Ray / 200", "Panoramic OPG X-Ray / 800" | 2026-09-25 |
| empress-dental-care-deepen-13 | https://www.google.com/maps?cid=9968040167012581414&hl=en | Owner reply dated 2026-08-29 to a 5-star review and a reply dated 2025-10-15 to a 1-star review | 2026-09-25 |
| empress-dental-care-deepen-14 | https://www.empressdentalclinic.com/contact | Contact and other pages link https://www.facebook.com/empressdental | 2026-09-25 |
| empress-dental-care-deepen-15 | https://www.empressdentalclinic.com/contact | Social links on the site are Facebook, Instagram and LINE only -- no tripadvisor.com link | 2026-09-25 |
| empress-dental-care-deepen-16 | https://www.empressdentalclinic.com/services | "Types of Braces -- Metal Braces... Damon Braces... Invisalign"; about-us page lists two named Orthodontics specialists | 2026-09-25 |
| empress-dental-care-deepen-17 | https://www.empressdentalclinic.com/services | "Child Dentistry -- Dental visits should begin no later than your child's first birthday..."; separate PDF page headed "PEDIATRIC TREATMENT FEES" with pedodontic-specific items (stainless steel crown, pulpotomy, space maintainer) | 2026-09-25 |
| empress-dental-care-deepen-18 | https://www.empressdentalclinic.com/services | E.g. Root Canal Treatment section explains causes (deep decay, cracked teeth, trauma), a 4-step process (anesthesia, pulp removal, cleaning/filling, restoration) and an example case | 2026-09-25 |
| empress-dental-care-gbp-2026-09-25 | https://www.google.com/maps?cid=9968040167012581414&hl=en | Google listing read on 2026-09-25: rating 4.7 from 153 reviews; star histogram 1★ 10 / 2★ 2 / 3★ 1 / 4★ 5 / 5★ 135; newest review dated 2026-09-19; 1 of the 5 newest reviews carry an owner reply, latest dated 2026-08-29. | 2026-09-25 |
| empress-dental-care-deepen-19 | https://chiangmaidental.com/clinics/empress/ | ChiangMaiDental clinic profile, read 2026-09-30: "Emergency Same-Day Appointments", "Emergency appointments available" under the opening hours, and a dentist (Dr. K Lek) presented for emergency and general treatments | 2026-09-30 |
| empress-dental-care-platforms | https://www.whatclinic.com/dentists/thailand/chiang-mai-province/em… | WhatClinic clinic profile "Empress Dental Care Clinic", 224/1 M.12 Klong-chonlaprathan Road, Nongkwai, Hang Dong, Chiang Mai 50230 (the clinic's address), naming Dr Jarunee Wattanakla: 5 verified patient reviews, 4.8 (newest 19.09.2018); ServiceScore "Excellent" from 40 interactions (checked 2026-10-02) | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-19). |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's services and about-us pages, its published price list PDF, and its Google listing. Recorded: named specialists with credentials; a detailed service list; cleaning, filling, crown, implant, consultation and X-ray prices; a Facebook link; orthodontics and pediatric dentistry documented; LocalBusiness structured data; no TripAdvisor presence; no working online booking beyond a generic contact form. Corrected: the clinic's price list is published on its own site. |
| 2026-08-25 | License verification 2026-08-25: neither the clinic's facility licence nor Dr. Jarunee's individual licence could be checked — empressdentalclinic.com publishes no Thai-script clinic name/licence number and gives only a first name (no surname, no Thai script) for its named dentist. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Own services page: 'Laughing gas, also known as nitrous oxide, is a mild, safe sedative.' No GA/deep sedation mentioned. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live (empressdentalclinic.com), address, and phone unchanged; captured first Google rating 4.6 (151 reviews) and coordinates; site's services page documents nitrous-oxide ('laughing gas') sedation only. |
| 2026-07-08 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.