DentalExcellence by LERTs
According to our open methodology, this clinic scored 89.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 12 ranked clinics · Last checked: 25 August 2026
89.4/100
Positions by Rating Profile
- Overall Transparency & Trust#289.4/100
- Best for Expats#288.3/100
- Best for Dental Implants#389/100
- Best for Emergency Dental Care#288.3/100
- Best Price Transparency#293.9/100
- Best English-speaking Clinics#288/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site blocks automated access (HTTP 403 / bot-challenge); no accessible third-party source found describing sedation depth.
Summary
DentalExcellence by LERTs is a cosmetic and restorative dental clinic in the Old City area of Chiang Mai offering veneers, Straumann implants, Invisalign and whitening, with CBCT and intraoral scanning cited. The website lists services with a price list, names its lead dentist and states an English-speaking team.
Homepage returned HTTP 403 on direct fetch; data sourced from search results and public service/contact pages.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 16.5 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Named specialist dentist with credentials on the clinic's own-dentist page [dental-excellence-by-lerts-deepen-8] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Own-hosted team photo of the named dentist plus non-stock patient case photos [dental-excellence-by-lerts-deepen] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Sample prices on service pages [s1] | 3/3 |
| ✓ | Cleaning price listed Scaling and Polishing 1,100-1,500 Baht [dental-excellence-by-lerts-deepen-9] | 2/2 |
| ✓ | Filling price listed Resin composite filling 1,100-4,000 Baht/tooth [dental-excellence-by-lerts-deepen-10] | 2/2 |
| ✓ | Crown price listed Crown and Bridges 17,000-45,000 Baht/tooth [dental-excellence-by-lerts-deepen-11] | 2/2 |
| ✓ | Implant price listed Straumann implant THB 50,000 [s1] | 2/2 |
| ✓ | Consultation price listed First consultation and oral exam free [dental-excellence-by-lerts-deepen-2] | 2/2 |
| ✓ | X-ray / imaging price listed Periapical/bitewing 200 Baht, panoramic 1,000 Baht [dental-excellence-by-lerts-deepen-12] | 2/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dental-excellence-by-lerts-refresh] | 6/6 |
| ◐ | Google review volume [dental-excellence-by-lerts-refresh] | 2.5/3 |
| ✓ | Review recency Newest review 2026-09-21 [dental-excellence-by-lerts-deepen-13] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to both positive and negative reviews [dental-excellence-by-lerts-deepen-14] | 2/2 |
| ✗ | No recurring complaints Two reviews describe unclear billing: unexpected crown charges (2026-09-12), no receipt or treatment report (2025-07-16); 1-2★ 7 of 322 [dental-excellence-by-lerts-deepen-3] | 0/2 |
| ✓ | No suspicious review patterns No five-star cluster and no repeated wording in the 10 Google reviews read (2024-06-03 to 2026-09-30); 9 are from accounts with other reviews of their own (read 2026-10-02). [dental-excellence-by-lerts-r6rep] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link on the clinic's own site [dental-excellence-by-lerts-deepen-4] [dental-excellence-by-lerts-deepen-5] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures or Trustpilot (checked 2026-10-01); a Chiang Mai guide site only repeats its Google rating. [dental-excellence-by-lerts-deepen-19] [dental-excellence-by-lerts-deepen-20] [dental-excellence-by-lerts-deepen-18] [dental-excellence-by-lerts-platforms] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT cited [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign [s1] | 2/2 |
| ✓ | Oral surgery Extractions and surgical removal of impacted teeth on the price list [dental-excellence-by-lerts-deepen-15] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care FAQ explicitly documents emergency care during clinic hours [dental-excellence-by-lerts-deepen-6] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available WhatsApp listed [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Free written assessment/quote requested via WhatsApp before treatment [dental-excellence-by-lerts-deepen-7] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Open Tuesday through Sunday, including both weekend days, until 19:00 [dental-excellence-by-lerts-deepen-16] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Chiang Mai", "English speaking dentist Chiang Mai", "dental implants Chiang Mai", "emergency dentist Chiang Mai", "Chiang Mai dental clinic for expats".
| ✓ | Mentioned for: best dentist Chiang Mai [sq] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Chiang Mai [sq] | 1/1 |
| ✗ | Mentioned for: dental implants Chiang Mai [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Chiang Mai [sq] | 0/1 |
| ✗ | Mentioned for: Chiang Mai dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Dentist JSON-LD on the homepage [dental-excellence-by-lerts-deepen-17] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentalexcellencebylerts.com |
|---|---|
| Phone | +66 65-955-2325 |
| +66 65-955-2325 | |
| https://www.facebook.com/Lertsdental/ | |
| Google Maps | Map listing |
| Address | 1 Atsadathon Rd, Si Phum, Mueang Chiang Mai, Chiang Mai 50200 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentalexcellencebylerts.com/services | Services, sample prices, CBCT, English team, contacts (via search + service pages) | 2026-07-08 |
| sq | search:best dentist Chiang Mai / English speaking dentist Chiang Mai / dental implants Chiang Mai / emergency dentist Chiang Mai / Chiang Mai dental clinic for expats | AI/search visibility scout 2026-07-08 | 2026-07-08 |
| dental-excellence-by-lerts-refresh | https://www.google.com/maps/place/Dental+Excellence+by+LERTs/@18.79… | Google rating 4.9 (313 reviews) as of 2026-08-25 | 2026-08-25 |
| dental-excellence-by-lerts-lic | https://www.dentalexcellencebylerts.com | HTTP 403 Forbidden on repeated fetch attempts 2026-08-25. | 2026-08-25 |
| dental-excellence-by-lerts-deepen | https://www.dentalexcellencebylerts.com/our-dentist | Team photo hosted at assets/img/duda/team/dr-wasit.png, matching the named dentist; gallery uses own-hosted, non-stock filenames (smile-missgrand.jpg, veneers-08.jpg etc.), no unsplash/shutterstock/pexels sources | 2026-09-25 |
| dental-excellence-by-lerts-deepen-2 | https://www.dentalexcellencebylerts.com/pricing | "Your first consultation and oral exam are complimentary, and we confirm the exact figure in writing before any treatment begins." | 2026-09-25 |
| dental-excellence-by-lerts-deepen-3 | https://www.google.com/maps?cid=15901561506080756583&hl=en | 2-star review (2026-09-12): "unexpected charges for my crown despite confirming the price twice before"; separate 1-star review (2025-07-16): "we never received any proper receipt or treatment report... the clinic no longer replies to messages" | 2026-09-25 |
| dental-excellence-by-lerts-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dental%2… | TripAdvisor's own search for "Dental Excellence by LERTs" returns 12 results, none matching this clinic | 2026-09-25 |
| dental-excellence-by-lerts-deepen-5 | https://www.dentalexcellencebylerts.com/ | No tripadvisor.com link on the clinic's home, our-dentist, faq or treatments pages | 2026-09-25 |
| dental-excellence-by-lerts-deepen-6 | https://www.dentalexcellencebylerts.com/faq | "Do you offer emergency dental care? Yes -- emergencies during clinic hours (Tue-Sun 10AM-7PM). Call (66) 65-955-2325 first so we can p[repare]..." | 2026-09-25 |
| dental-excellence-by-lerts-deepen-7 | https://www.dentalexcellencebylerts.com/book-zoom-whitening | "Send us two dates -- we'll confirm one"; pricing page: "we confirm the exact figure in writing before any treatment begins"; our-dentist page: "A specialist reviews your case personally -- usually within a few hours" | 2026-09-25 |
| dental-excellence-by-lerts-deepen-8 | https://www.dentalexcellencebylerts.com/our-dentist | "Dr. Wasit Lertwanich, DDS -- Implant & Cosmetic Specialist · Founder of LERTs" | 2026-09-25 |
| dental-excellence-by-lerts-deepen-9 | https://www.dentalexcellencebylerts.com/pricing | Price list: "Scaling and Polishing / Visit / 1,100 - 1,500" Baht | 2026-09-25 |
| dental-excellence-by-lerts-deepen-10 | https://www.dentalexcellencebylerts.com/pricing | Price list: "Resin Composite Filling / Tooth / 1,100 - 4,000" Baht | 2026-09-25 |
| dental-excellence-by-lerts-deepen-11 | https://www.dentalexcellencebylerts.com/pricing | Price list: "Crown and Bridges / Tooth / 17,000 - 45,000" Baht | 2026-09-25 |
| dental-excellence-by-lerts-deepen-12 | https://www.dentalexcellencebylerts.com/pricing | Price list: "Periapical / Bite-wing Film 200" Baht, "Panoramic / Cephalometric Film 1,000" Baht | 2026-09-25 |
| dental-excellence-by-lerts-deepen-13 | https://www.google.com/maps?cid=15901561506080756583&hl=en | Newest-sorted listing 2026-09-25: most recent review dated 2026-09-21 | 2026-09-25 |
| dental-excellence-by-lerts-deepen-14 | https://www.google.com/maps?cid=15901561506080756583&hl=en | Owner replies dated 2026-09-22, 2026-09-20, 2026-09-17 and 2026-09-13 to recent reviews, plus replies to several 1-star reviews from 2024-2025 | 2026-09-25 |
| dental-excellence-by-lerts-deepen-15 | https://www.dentalexcellencebylerts.com/pricing | "Surgery" section: "Extraction / Tooth / 1,000 - 1,500", "Surgical Removal of Impacted Tooth / Tooth / 2,000 - 5,000" | 2026-09-25 |
| dental-excellence-by-lerts-deepen-16 | https://www.dentalexcellencebylerts.com/pricing | Footer on every page: "Tue-Sun · 10:00-19:00" | 2026-09-25 |
| dental-excellence-by-lerts-deepen-17 | https://www.dentalexcellencebylerts.com/ | Homepage JSON-LD includes a Dentist entity | 2026-09-25 |
| dental-excellence-by-lerts-deepen-18 | https://www.whatclinic.com/dentists/thailand/chiang-mai-province | WhatClinic: its Chiang Mai dentist listing (2 pages, 18 clinics shown), checked against its profile sitemaps (19 dentist profiles in Chiang Mai province; the one not shown in the listing, Payon Dental Clinic, opened) and the profile addresses built from the clinic's name (not found), have no profile for DentalExcellence by LERTs and none at 1 Atsadathon Road (checked 2026-10-01) | 2026-10-01 |
| dental-excellence-by-lerts-deepen-19 | https://www.dentaldepartures.com/dentists/thailand | Dental Departures: its Thailand listing for Chiang Mai (9 clinics: GrandDent, Kitcha, CIDC, Dental 4 You, Dental World, Bangkok Hospital Chiang Mai, CDC, House of Dentists, W Chiangmai) has no DentalExcellence by LERTs (checked 2026-10-01) | 2026-10-01 |
| dental-excellence-by-lerts-deepen-20 | https://www.trustpilot.com/review/dentalexcellencebylerts.com | Trustpilot: no company page for dentalexcellencebylerts.com (checked 2026-10-01) | 2026-10-01 |
| dental-excellence-by-lerts-platforms | https://chiangmaidental.com/clinics/dentalexcellence/ | ChiangMaiDental.com: its guide page on the clinic repeats the clinic's Google rating (5.0 from 90 Google reviews, "Google Maps data as of 2026") and quotes Google and Reddit comments; it carries no reviews of its own and offers only an enquiry form, so it is not a profile on a review platform (checked 2026-10-01) | 2026-10-01 |
| dental-excellence-by-lerts-r6rep | https://www.google.com/maps?cid=15901561506080756583&hl=en | Google listing "Dental Excellence by LERTs", read 2026-10-02 with its reviews sorted lowest first and newest first: rating 4.9 from 325 reviews, histogram 4 one-star, 3 two-star, 0 three-star, 1 four-star, 317 five-star; 10 distinct reviews read (dated 2024-06-03 to 2026-09-30), 8 with an owner reply; the lowest-rated reviews read are dated 2024-2026. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Reputation check 2026-10-02 on the clinic's Google listing (10 reviews read): suspicious review patterns no. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no clinic profile on WhatClinic, Dental Departures or Trustpilot, so onOtherPlatforms is now false; the datum previously rested on the clinic's own site. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's pricing, our-dentist, gallery, treatments and FAQ pages, plus its Google listing. Recorded: a named dentist with credentials; genuine team and case photos; cleaning, filling, crown, consultation and X-ray prices; documented emergency care; a free written quote on request before treatment; weekend opening hours; Dentist structured data; no TripAdvisor presence; recent reviews describe unclear billing on a couple of occasions. |
| 2026-08-25 | License verification 2026-08-25: clinic website and Facebook page both blocked automated access (HTTP 403); no Thai name, licence number, or dentist names could be retrieved to check against the Dept. of Health Service Support or Dental Council registries. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed via Google Business Profile that the clinic is open with address and phone unchanged and the listed website domain (dentalexcellencebylerts.com) matches; direct fetch of the site itself returned HTTP 403 / a bot-challenge, so site content and sedation info could not be independently verified today; captured first Google rating 4.9 (313 reviews) and coordinates. |
| 2026-07-08 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.